Your comments
Hi Dorothy,
have you tried restarting the device? That often fixes these types of issues. Let us know, anyway.
have you tried restarting the device? That often fixes these types of issues. Let us know, anyway.
Ok - in that case, it does sound like a bug. We'll look into it. Thanks for pointing it out!
There is a bug in which the game is wrongly detecting an attached controller device. This is causing certain menus to be cycled through as if an input has been made.
We are currently working on a fix.
We are currently working on a fix.
Good work, Alison!
The only way we can think to do this, is to view the end of chapter replays. As it replays each level, it states the number of moves taken and the number of "perfect" moves in brackets. I hope this helps
Restarting the device usually fixes this issue.
Hi Karin
Our test phone is a GT-S5830 but has a slightly older version of Android on (2.3.3). The game seems to work though on this phone, which makes it harder to track down the issue.
Could I check about these questions:
* Did it run the first time, or does it always crash at profile icon?
* Have you tried restarting the phone?
* Did you purchase it from the Google Play Store or Amazon appstore?
Thanks
Our test phone is a GT-S5830 but has a slightly older version of Android on (2.3.3). The game seems to work though on this phone, which makes it harder to track down the issue.
Could I check about these questions:
* Did it run the first time, or does it always crash at profile icon?
* Have you tried restarting the phone?
* Did you purchase it from the Google Play Store or Amazon appstore?
Thanks
Thanks Svatopluk,
we'll get these fixed!
we'll get these fixed!
Hi Karin
Thanks for the reports. We've checked them but are still unsure what is causing it so we're in the process of obtaining a phone matching your specs so we can fix this. It'll take a few days for the phone to reach us, but hopefully we'll be able to test it by next week!
Thanks for the reports. We've checked them but are still unsure what is causing it so we're in the process of obtaining a phone matching your specs so we can fix this. It'll take a few days for the phone to reach us, but hopefully we'll be able to test it by next week!
Customer support service by UserEcho
we wouldn't rule it out if there was sufficient demand.
Don't forget there is Quell and Quell Reflect, available on iOS and Android?